People respond so much better to requests when you add the word "please" in front of them. So if you're stuck in a foreign, Spanish-speaking country, it's vital that you add "please" when necessary to establish good manners, so that people will help you out.
Check out this video to learn how to say "please" in Spanish.
If you're looking to learn a new language, keep in mind that the Spanish-speaking world is incredibly vast within the Western Hemisphere.
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